Support from Carers Support Merton

Our friendly staff team are here to offer information, advice and guidance to Carers across the borough of Merton (and Carers caring for a resident of Merton).

Caring can be rewarding but also very hard work. We can help YOU! We are here to
listen when things are tough. We can talk to you about YOUR needs and develop a plan
of support. We call this a ‘Carers Assessment‘.

Register with Carers Support Merton

When you first contact us, our intake assessors will go through a registration process with you.
Please complete the online self-referral form.

They will ask a bit about you and your caring role. They will be able to give you information about organisations that might be able to help you and, if you wish, add you to our list for a Carers’ Assessment.

If you register with us as a Carer you will receive our monthly e-news bulletin packed with
information on local services, activities, workshops, Carers support groups and special
offers. Our advisors are available 10am – 4pm Monday to Friday to listen and help with any
issues relating to your Caring role.

Information, advice and guidance

We can give information and advice on:

  • Where and how to get help from other services in the borough
  • Your rights/entitlements as a Carer and options for breaks from caring
  • Lasting Power of Attorney, Deputyship and Appointeeship
  • Planning for the future and emergencies
  • How to access & use digital technology
  • Looking after your own wellbeing and accessing emotional support
  • Coping with practical tasks
  • Financial issues and grants
  • Your rights at work and how to request flexible working.

How to access our support

  • You can contact us via telephone or email if you have a specific question.
  • We run different online and in-person support groups, talks and get togethers. These are advertised on our What’s Happening pages.
  • Join our closed Facebook group
  • You can receive our email newsletter.
  • We might be able help you with your digital skills.

Carers’ Assessment

Anybody over 18 who looks after another adult, who is disabled, long-term sick, elderly or suffers with addiction has the legal right to a Carers’ Assessment.

Our Carers’ Needs Assessors will be able to have this conversation with you and help you to put a plan in place.

If your loved one is in residential care you will not be eligible for a Carers Assessment.  However, we are always happy to give you information and advice via our helpline and other services.